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Crow River Trading is now a part-time business.

As some of you know, but many of you may not know, Crow River Trading Co. is a one man operation. I started the business back in 1995 as an outgrowth of my hobby of collecting and restoring coin-operated machines. Back then I put together a typed list of items for sale and mailed it out to people who responded to ads in the newspapers and magazines that catered to coin-op collectors at that time. In 1998, when the Internet became a way to advertise products, I developed an on-line presence but was still working a full-time job.
In January of 2000 I left my other employment but have always done everything myself, not being big enough to require hiring any employees. Well, now I have decided to take a step back and change the business to a part-time status.
I have listed some of the questions that have come up from this announcement and the answers. This page will be updated as needed.
I apologize for the inconvenience that this will cause. Thank you for your understanding and for your support.

Roger Hilden

How much will you be working?

I plan on working two or three days a week, but will also be taking some longer vacations. The biggest change will be that the shipping of orders will sometimes be delayed. I will continue to send an e-mail when orders are shipped.

Will the ordering process be changing?

Not too much. The on-line shopping cart will still function as normal. For credit card orders, the card will not be charged until the order is shipped. For PayPal orders the sending of the PayPal money request might be delayed. I will keep the stock status of items as up-to-date as possible.

What is the best way to ask questions or speak to you?

It is still possible to leave a message on the telephone, and I will call you back as soon as possible, but for a faster response e-mails work best. I will be able to respond to e-mails even when I am out of town.

Will you be adding new items to the web site?

Probably not and some items will be removed when stocks are sold out. Never say never though. If a great deal on parts is presented I will probably grab it. I also hope to put up a close-out page of one-of-a-kind items.